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GUIDES:

Base System:

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first3

I/O Cards:

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pagePRO I/O Cards

Accessories:

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pagePRO Accessories


SOFTWARE:

Hear Back PRO Desktop Controller App (Requires macOS 11.1+):

Hear Back PRO 6.1.1.dmg

PRO Hub HBPRO Config Editor (Windows only):

HBPRO Config Editor Setup.zip

FIRMWARE UPDATES:

Info

Refer to Hear Back PRO User Guide on how to check your current Hub and Mixer firmware version

PRO Hub:

Include Page
PRO Hub Firmware
PRO Hub Firmware

PRO Mixer:

Warning

Mixers with bootloader versions below v2.24 must be updated from a Firmware Update Card, which can be purchased directly from Hear Technologies. Contact Technical Support for more info.

Upgrading/downgrading with Desktop Firmware Updater:

Current Mixer Firmware Version:

  • If any issues arise during the PRO Mixer firmware update process please download the current mixer firmware version file located below. When following along with the instructions for upgrading a mixer with the Desktop Firmware Updater, click "Update from file", as opposed to "Update via internet", and select the downloaded file.

PRO Dante Card:

  • 16 Channel PRO Dante Card v1.0.0.7 - New user partition with new Hear Tech code running with the latest Dante BBE framework v4.4.0.8. New features added: Automatically changes the Dante sampling rate to match the current sampling rate of the hub when card is in slave mode. Automatically changes the sampling rate to match the grandmaster clock's sampling rate. 
  • 32 Channel PRO Dante Card v1.32.0.7 - New user partition with new Hear Tech code running with the latest Dante BBE framework v4.4.0.8. New features added: Automatically changes the Dante sampling rate to match the current sampling rate of the hub when card is in slave mode. Automatically changes the sampling rate to match the grandmaster clock's sampling rate.