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GUIDES:

Base System:

I/O Cards:

Accessories:

SOFTWARE:

Hear Back PRO Desktop Controller App (Requires macOS 11.1+):

Hear Back PRO 6.1.1.dmg

PRO Hub HBPRO Config Editor (Windows only):

HBPRO Config Editor Setup.zip

FIRMWARE UPDATES:

Refer to Hear Back PRO User Guide on how to check your current Hub and Mixer firmware version

PRO Hub:

V7 Firmware: (right click and "save link as" to download)

NOTE: If you do this update you MUST also update your bootloader. The bootloader also processes app data. Without updating the bootloader as well, you will have app issues. 

Hear Back Pro Hub V7.1 with 2.12 boot.zip

Note for macOS users:

macOS 12 (Monterey) or greater required to properly mount the Hub as a Mass Storage Device

V7.1 (Released January 23, 2024). Improved Audio PLL clock control to allow wider range of wander and jitter. This allows the hub to work better with Avid gear. 

(for PC) Hear Back PRO Hub Bootloader Update V2.12.zip

(Released August 22, 2023) - Adds ability to dim the front panel LEDs on the hub
(for Mac) HBPRO_Hub_Bootloader_Updater_v2_12.dmg(Released November 15, 2023) - Adds ability to dim the front panel LEDs on the hub
V2 Firmware: (right click and "save link as" to download)
Hear Back Pro Hub V2.10.zip

 (Released January 2, 2019) – Improves iOS app communication with Mixers. Required for the "Hear Back PRO" iOS app (available for download on App Store). Compatible with any operating system that supports USB memory sticks.

Hear Back PRO Hub Bootloader Update V2.2.zip

 (Updated February 13, 2018) - Added support for future Word-Clock card

PRO Mixer:

Mixers with bootloader versions below v2.24 must be updated from a Firmware Update Card, which can be purchased directly from Hear Technologies. Contact Technical Support for more info.

Upgrading/downgrading with Desktop Firmware Updater:

Current Mixer Firmware Version:

  • If any issues arise during the PRO Mixer firmware update process please download the current mixer firmware version file located below. When following along with the instructions for upgrading a mixer with the Desktop Firmware Updater, click "Update from file", as opposed to "Update via internet", and select the downloaded file.

PRO Dante Card:

  • 16 Channel PRO Dante Card v1.0.0.7 - New user partition with new Hear Tech code running with the latest Dante BBE framework v4.4.0.8. New features added: Automatically changes the Dante sampling rate to match the current sampling rate of the hub when card is in slave mode. Automatically changes the sampling rate to match the grandmaster clock's sampling rate. 
  • 32 Channel PRO Dante Card v1.32.0.7 - New user partition with new Hear Tech code running with the latest Dante BBE framework v4.4.0.8. New features added: Automatically changes the Dante sampling rate to match the current sampling rate of the hub when card is in slave mode. Automatically changes the sampling rate to match the grandmaster clock's sampling rate. 

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