FIRMWARE UPDATES:

Refer to Hear Back PRO User Guide on how to check your current Hub and Mixer firmware version

PRO Hub:

PRO Mixer:

Mixers with bootloader versions below v2.24 must be updated from a Firmware Update Card, which can be purchased directly from Hear Technologies. Contact Technical Support for more info.

Upgrading/downgrading with Desktop Firmware Updater:

Current Mixer Firmware Version:

  • If any issues arise during the PRO Mixer firmware update process please download the current mixer firmware version file located below. When following along with the instructions for upgrading a mixer with the Desktop Firmware Updater, click "Update from file", as opposed to "Update via internet", and select the downloaded file.

PRO Dante Card:

  • 16 Channel PRO Dante Card v1.0.0.10 (released 4/8/2024)- New v2.3 user partition with new Hear Tech code running with the latest Dante BBE framework v4.4.0.8. New features added: Automatically changes the Dante sampling rate to match the current sampling rate of the hub when card is in slave mode. New IPV6 address support so that it automatically changes the sampling rate to match the grandmaster clock's sampling rate if IPV6 addresses are used. 
  • 32 Channel PRO Dante Card v1.32.0.11 (released 4/8/2024) - New product ID for 32 channel to set it apart from the 16 channel version (allows it to now work with the automatic Dante firmware update built into Dante Controller). You must manually load this firmware the first time before it will automatically update to future versions via the web. See video below for instructions on how to manually load this firmware:
  • New IP Core Dante Module OS Update v0.0.0.2 - Fixes static IP addressing not working