Updating your PRO Hub to be compatible with the PRO Connect Application is a multi-step process.
The minimum versions required for your PRO Hub are:
Firmware v8.0
Bootloader v2.24
NOTE: All future updates to the PRO Hub, including bootloader updates, can be completed over the network from the PRO Connect application.
CAUTION: Do not proceed with this update if you have any PRO Mixers with a bootloader < v2.24 to prevent a temporary loss of operability. Proceed to the https://heartech.atlassian.net/wiki/x/AoDbeQ first.
Start the PRO Connect Application on your PC or Mac Computer
Navigate to the PRO Hub Bootloader update utility within PRO Connect
Follow the on-screen instructions to update the Hub’s Bootloader
CAUTION: It is important to be thorough and follow all on-screen instructions in order through this processCheck to ensure your Hub has been updated to PRO Connect compatible firmware. The Hub’s selector in the device list will not have a red information icon and the firmware version will be greater than v8.0.
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Navigate to the PRO Hub configuration page for your hub in PRO Connect
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Open the File Tab at the top of the page and click the IMPORT button.
Add the file CONFIG.TXT from the HB_PRO drive saved to your computer.
Click the Apply Config button.
CONGRATULATIONS YOUR INITIAL PRO HUB UPDATE IS COMPLETE!IMPORTANT: This guide should only be run if you have first attempted to use the PRO Connect PRO Hub FPGA Only update utility and were unsuccessful.
IMPORTANT: This guide should only be run if you have first updated your PRO Hub’s bootloader to v2.24.
STEP 1: Turn off your Hub’s power switch and disconnect all USB cables from your Hub.
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STEP 2: Turn on your Hub’s power switch and wait 10 seconds.
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STEP 3: After waiting 10 seconds, connect a USB Type B 2.0 cable from your computer to your Hub.
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STEP 4: Navigate to the HB_PRO drive in your computer’s file system.
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STEP 5: Download the “ofile.rbf” file to the HB_PRO drive. You should replace the existing “ofile.rbf”. You cannot rename this file, it must be “ofile.rbf”. You can download the file by clicking on it here:
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STEP 6: You will also need to convert your CONFIG.TXT file and apply it to your Hub. Copy the CONFIG.TXT file from the HB_PRO drive to your Desktop on your computer.
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STEP 7: Eject the HB_PRO drive from your computer.
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STEP 8: Turn off your Hub’s power switch.
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STEP 9: Disconnect the USB Cable from your Hub and wait 2 seconds.
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STEP 10: After waiting 2 seconds, turn on your Hub’s power switch.
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STEP 11: Wait for your Hub to show up in the PRO Connect Device list.
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STEP 12: Navigate to the File Tab on the Hub’s Config page.
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STEP 13: Import the CONFIG.TXT file from your computer’s Desktop and Apply that configuration.
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CONGRATULATIONS! YOUR INITIAL PRO HUB UPDATE IS COMPLETE.
If you have any issues during this upgrade process, please https://heartechnologies.com/support/techsupportform.html
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