Product Brochure

Hear Technologies Product Brochure

Hear Back OCTO

Guides:

Hear Back PRO

GUIDES:

Base System:

I/O Cards:

Accessories:

SOFTWARE:

Hear Back PRO Desktop Controller App (Requires macOS 11.1+):

Hear Back PRO 6.1.1.dmg

PRO Hub HBPRO Config Editor (Windows only):

HBPRO Config Editor Setup.zip

FIRMWARE UPDATES:

Refer to Hear Back PRO User Guide on how to check your current Hub and Mixer firmware version

PRO Hub:

PRO Hub Instructions for upgrading/downgrading

V6 Firmware: (right click and "save link as" to download)
Hear Back Pro Hub V6.5.zip	(Released December 9, 2020) – New firmware allowing input channel naming and use of the new Hear Back PRO Mixer Digital Overlay electronic scribble strip. Note: we had released a version 6.8 but due to a bug where the clock would sometimes switch to external when using the iOS app. We rolled back to this version. The only issue with this version is the audio is 6dB hotter on each channel.
Hear Back Pro Hub V6.6.zip (ONLY WORKS WITH 32 CHANNEL DANTE & MADI CARDS)	(Released December 9, 2020) – This is the same as V6.5 but setup to work with 32 channel Dante and MADI cards. Note: we had released a version 6.8 but due to a bug where the clock would sometimes switch to external when using the iOS app. We rolled back to this version. The only issue with this version is the audio is 6dB hotter on each channel.
Hear Back PRO Hub Bootloader Update V2.8.zip	(Released August 13, 2021) – New firmware allowing input channel naming and use of the new Hear Back PRO Mixer Digital Overlay electronic scribble strip. Improvements for Mac OSX mass storage. Removes the ability to remotely change the clock source to external. Erroneous data was reported to cause the clock to change to external, rendering the whole system useless until it was discovered that the clock source was changed. Now the only way to change the clock to external is to edit the CONFIG.TXT file on the hub.

V2 Firmware: (right click and "save link as" to download)
Hear Back PRO Hub Firmware Version 2.10	(Released January 2, 2019) – Improves iOS app communication with Mixers. Required for the "Hear Back PRO" iOS app (available for download on App Store). Compatible with any operating system that supports USB memory sticks.
Hear Back PRO Hub Bootloader Update Version 2.2	(Updated February 13, 2018) - Added support for future Word-Clock card

PRO Mixer:

Mixers with bootloader versions below v2.24 must be updated from a Firmware Update Card, which can be purchased directly from Hear Technologies. Contact Technical Support for more info.

Upgrading/downgrading with Desktop Firmware Updater:
- Instructions using PC
- Download Desktop Firmware Updater:
  - Mac (10.9.5, 10.10.5, 10.11, or greater)
  - Windows (7 SP1, 8.1, 10, or greater)

PRO Dante Card:

16 Channel PRO Dante Card v1.0.0.7 - New user partition with new Hear Tech code running with the latest Dante BBE framework v4.4.0.8. New features added: Automatically changes the Dante sampling rate to match the current sampling rate of the hub when card is in slave mode. Automatically changes the sampling rate to match the grandmaster clock's sampling rate.
- Mac_Hear_Back_PRO_Dante_v1.0.0.7.zip (10.9.5, 10.10.5, 10.11, or greater)
- Windows_Hear_Back_PRO_Dante_v1.0.0.7.zip (7 SP1, 8.1, 10, or greater)

32 Channel PRO Dante Card v1.32.0.7 - New user partition with new Hear Tech code running with the latest Dante BBE framework v4.4.0.8. New features added: Automatically changes the Dante sampling rate to match the current sampling rate of the hub when card is in slave mode. Automatically changes the sampling rate to match the grandmaster clock's sampling rate.
- Mac_Hear_Back_PRO_Dante_v1.32.0.7.zip (10.9.5, 10.10.5, 10.11, or greater)
- Windows_Hear_Back_PRO_Dante_v1.32.0.7.zip (7 SP1, 8.1, 10, or greater)

Switch Back M8RX

Guides:

Accessories:

POE Power Injector Quick Start Guide

SOFTWARE:

M8RX Controller Software: (macOS only)
(right click and "save link as" to download)	This software allows for discovery and identification of M8RX units, as well as remote control of the microphone gain, phantom power, and color selection of the front LED. Recommended for use with Big Sur 11.1, Catalina 10.15.7, and Dante Controller 4.4.0.8

M8RX Controller Software: (macOS only)

(right click and "save link as" to download)

This software allows for discovery and identification of M8RX units, as well as remote control of the microphone gain, phantom power, and color selection of the front LED.

*Recommended for use with Big Sur 11.1, Catalina 10.15.7, and Dante Controller 4.4.0.8*

FIRMWARE UPDATES:

Switch Back M8RX v1.0.0.4 - Fixes a bug where when running in 88.2kHz and 96kHz sampling rate modes, the device would not transmit the microphone preamp signals across the Dante network. Allows use with the M8RX desktop software and upgrades the Dante version to 4.2.2.3

M8RX Firmware: (right click and "save link as" to download)
Windows (7 SP1, 8.1, 10, or greater)	Windows_SwitchBack_M8RX_Dante_v1.0.0.4.zip
Mac (10.9.5, 10.10.5, 10.11, or greater)	Mac_SwitchBack_M8RX_Dante_v1.0.0.4.zip

Mix Back

Guides:

Application/Product Notes:

Mix Back Headphone Out to Wedge Monitor Select

Label:

Mix Back Track Sheet

Freedom Back

Guides:

Application/Product Notes:

WSG Bridge

Guides:

WSG Bridge User Guide

Firmware Updates:

Bridge Main Board Firmware Update V4.4 (adds the ability to use a Word Clock Card) (Updated May 26, 2021) WSG Bridge Firmware v4.4.zip
Dante Card Firmware Update (WSG Bridge only) Version 1.0.0.7 (Updated October 7, 2021) - New user partition with new Hear Tech code running with the latest Dante BBE framework v4.4.0.8. New features added: Automatically changes the Dante sampling rate to match the current sampling rate of the bridge when card is in slave mode. Automatically changes the sampling rate to match the grandmaster clock's sampling rate.
- Mac_WSG_Bridge_Dante_v1.0.0.7.zip (10.9.5, 10.10.5, 10.11, or greater)
- Windows_WSG_Bridge_Dante_v1.0.0.7.zip (7 SP1, 8.1, 10 or greater)

Product Brochure

Hear Back OCTO

Guides:

Hear Back PRO

GUIDES:

Base System:

I/O Cards:

Accessories:

SOFTWARE:

FIRMWARE UPDATES:

Switch Back M8RX

Guides:

Accessories:

SOFTWARE:

FIRMWARE UPDATES:

Mix Back

Guides:

Application/Product Notes:

Label:

Freedom Back

Guides:

Application/Product Notes:

WSG Bridge

Guides:

Firmware Updates:

Extreme Extenders

Guides:

Application/Product Notes:

Discontinued Products

Hear Back:

Stage Mix:

Talk Back 200:

Talk Back 600MV:

Talk Back 600:

Hearbuds and Headset:

Hear Tech Knowledge Base