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Updating your PRO Hub to be compatible with the PRO Connect Application is a multi-step process.

The minimum versions required for your PRO Hub are:

Firmware v8.0

Bootloader v2.24

NOTE: All future updates to the PRO Hub, including bootloader updates, can be completed over the network from the PRO Connect application.

CAUTION: Do not proceed with this update if you have any PRO Mixers with a bootloader < v2.24 to prevent a temporary loss of operability. Proceed to the https://heartech.atlassian.net/wiki/x/AoDbeQ first.

  1. Start the PRO Connect Application on your PC or Mac Computer

  2. Navigate to the PRO Hub Bootloader update utility within PRO Connect

    hub-bootloader-update-tab.jpg

  3. Follow the on-screen instructions to update the Hub’s Bootloader
    CAUTION: It is important to be thorough and follow all on-screen instructions in order through this process

  4. Check to ensure your Hub has been updated to PRO Connect compatible firmware. The Hub’s selector in the device list will not have a red information icon and the firmware version will be greater than v8.0.

  1. Navigate to the PRO Hub configuration page for your hub in PRO Connect

  2. Open the File Tab at the top of the page and click the IMPORT button.

  3. Add the file CONFIG.TXT from the HB_PRO drive saved to your computer.

  4. Click the Apply Config button.

CONGRATULATIONS YOUR INITIAL PRO HUB UPDATE IS COMPLETE!

If you have any issues during this upgrade process please https://heartechnologies.com/support/techsupportform.html

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