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GUIDES:

Base System:

Child pages (Children Display)
first3

I/O Cards:

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pagePRO I/O Cards

Accessories:

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pagePRO Accessories


SOFTWARE:

Hear Back PRO Desktop Controller App (Requires macOS 11.1+):

Hear Back PRO 6.1.1.dmg

PRO Hub HBPRO Config Editor (Windows only):

HBPRO Config Editor Setup.zip


3D Models:

Hear Back Pro OBJ.obj (material file for OBJ: Hear Back Pro OBJ.mtl)

Hear Back PRO Hub Rhino 3D v5.3dm

Hear Back PRO Hub MotionBuilder FBX.fbx

Hear Back Pro Hub STL.stl 

Hear Back PRO Hub STEP.stp

Hear Back Pro Hub PLY.ply

Hear Back Pro Hub X3D.x3d

Hear Back PRO Hub VRML.wrl

FIRMWARE UPDATES:

Info

Refer to Hear Back PRO User Guide on how to check your current Hub and Mixer firmware version

PRO Hub:

Include Page
PRO Hub Firmware
PRO Hub Firmware

PRO Mixer:

Warning

Mixers with bootloader versions below v2.24 must be updated from a Firmware Update Card, which can be purchased directly from Hear Technologies. Contact Technical Support for more info.

Upgrading/downgrading with Desktop Firmware Updater:

Current Mixer Firmware Version:

  • If any issues arise during the PRO Mixer firmware update process please download the current mixer firmware version file located below. When following along with the instructions for upgrading a mixer with the Desktop Firmware Updater, click "Update from file", as opposed to "Update via internet", and select the downloaded file.

PRO Dante Card:

  • 16 Channel PRO Dante Card v1.0.0.8 - New user partition with new Hear Tech code running with the latest Dante BBE framework v4.4.0.8. New features added: Automatically changes the Dante sampling rate to match the current sampling rate of the hub when card is in slave mode. Automatically changes the sampling rate to match the grandmaster clock's sampling rate. 
  • 32 Channel PRO Dante Card v1.32.0.7 - New user partition with new Hear Tech code running with the latest Dante BBE framework v4.4.0.8. New features added: Automatically changes the Dante sampling rate to match the current sampling rate of the hub when card is in slave mode. Automatically changes the sampling rate to match the grandmaster clock's sampling rate. New product version 1.0.2 for 32 channel to set it apart from the 16 channel version (allows it to now work wait the automatic Dante firmware update built into Dante Controller). You must manually load v1.32.0.8 firmware the first time before it will automatically update to future versions via the web.