GUIDES:
Base System:
I/O Cards:
- PRO Analog Input Card Quick Start Guide
- PRO Analog Output Card Quick Start Guide
- PRO ADAT Card Quick Start Guide
- PRO AES Card Quick Start Guide
- PRO Dante Card Quick Start Guide
- PRO Waves Card User Guide
- PRO MADI Card Quick Start Guide
- PRO Network Card Quick Start Guide
- PRO Virtual Mixer Card Quick Start Guide
- PRO Word Clock Card Quick Start Guide
Accessories:
SOFTWARE:
Hear Back PRO Desktop Controller App (Requires macOS 11.1+):
PRO Hub HBPRO Config Editor (Windows only):
3D Models:
Hear Back Pro OBJ.obj (material file for OBJ: Hear Back Pro OBJ.mtl)
Hear Back PRO Hub Rhino 3D v5.3dm
FIRMWARE UPDATES:
Refer to Hear Back PRO User Guide on how to check your current Hub and Mixer firmware version
PRO Hub:
V7 Firmware: (right click and "save link as" to download) | |
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NOTE: If you do this update you MUST also update your bootloader. The bootloader also processes app data. Without updating the bootloader as well, you will have app issues. | V7.1 (Released January 23, 2024). Improved Audio PLL clock control to allow wider range of wander and jitter. This allows the hub to work better with Avid gear. |
(Released August 22, 2023) - Adds ability to dim the front panel LEDs on the hub | |
(for Mac) HBPRO_Hub_Bootloader_Updater_v2_12.dmg | (Released November 15, 2023) - Adds ability to dim the front panel LEDs on the hub |
V2 Firmware: (right click and "save link as" to download) | |
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Hear Back Pro Hub V2.10.zip | (Released January 2, 2019) – Improves iOS app communication with Mixers. Required for the "Hear Back PRO" iOS app (available for download on App Store). Compatible with any operating system that supports USB memory sticks. |
(Updated February 13, 2018) - Added support for future Word-Clock card |
PRO Mixer:
Mixers with bootloader versions below v2.24 must be updated from a Firmware Update Card, which can be purchased directly from Hear Technologies. Contact Technical Support for more info.
Upgrading/downgrading with Desktop Firmware Updater:
- Instructions using PC
- Download Desktop Firmware Updater:
Current Mixer Firmware Version:
- If any issues arise during the PRO Mixer firmware update process please download the current mixer firmware version file located below. When following along with the instructions for upgrading a mixer with the Desktop Firmware Updater, click "Update from file", as opposed to "Update via internet", and select the downloaded file.
PRO Dante Card:
- 16 Channel PRO Dante Card v1.0.0.8 - New user partition with new Hear Tech code running with the latest Dante BBE framework v4.4.0.8. New features added: Automatically changes the Dante sampling rate to match the current sampling rate of the hub when card is in slave mode. Automatically changes the sampling rate to match the grandmaster clock's sampling rate.
- Mac_Hear_Back_PRO_Dante_v1.0.0.8.zip (10.11.6, 10.12.6, 10.13, or greater)
- Windows_Hear_Back_PRO_Dante_v1.0.0.8.zip (7 SP1, 8.1, 10, or greater)
- 32 Channel PRO Dante Card v1.32.0.7 - New user partition with new Hear Tech code running with the latest Dante BBE framework v4.4.0.8. New features added: Automatically changes the Dante sampling rate to match the current sampling rate of the hub when card is in slave mode. Automatically changes the sampling rate to match the grandmaster clock's sampling rate. New product version 1.0.2 for 32 channel to set it apart from the 16 channel version (allows it to now work wait the automatic Dante firmware update built into Dante Controller). You must manually load v1.32.0.8 firmware the first time before it will automatically update to future versions via the web.
- Mac_Hear_Back_PRO_Dante_v1.32.0.8.zip (10.11.6, 10.12.6, 10.13, or greater)
- Windows_Hear_Back_PRO_Dante_v1.32.0.8.zip (7 SP1, 8.1, 10, or greater)