Updating your PRO Hub to be compatible with the PRO Connect Application is a multi-step process.
The minimum versions required for your PRO Hub are:
Firmware v8.0
Bootloader v2.24
NOTE: All future updates to the PRO Hub, including bootloader updates, can be completed over the network from the PRO Connect application.
CAUTION: Do not proceed with this update if you have any PRO Mixers with a bootloader < v2.24 to prevent a temporary loss of operability. Proceed to the https://heartech.atlassian.net/wiki/x/AoDbeQ first.
STEP 1: UPDATE YOUR HUB’S BOOTLOADER
Start the PRO Connect Application on your PC or Mac Computer
Navigate to the PRO Hub Bootloader update utility within PRO Connect
Follow the on-screen instructions to update the Hub’s Bootloader
It is important to be deliberate and follow all on-screen instructions
Follow the on-screen clean-up steps after the update is complete
STEP 2: UPDATE YOUR HUB’S FIRMWARE VERSION
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Power on your PRO Hub using the power switch on the front panel
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Connect the same USB-B cable used in STEP 1 above from your computer to the PRO Hub’s main card
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IMPORTANT: This guide should only be run if you have first attempted to use the PRO Connect PRO Hub FPGA Only update utility and were unsuccessful.
IMPORTANT: This guide should only be run if you have first updated your PRO Hub’s bootloader to v2.24.
STEP 1: Turn off your Hub’s power switch and disconnect all USB cables from your Hub.
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STEP 2: Turn on your Hub’s power switch and wait 10 seconds.
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STEP 3: After waiting 10 seconds, connect a USB Type B 2.0 cable from your computer to your Hub.
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STEP 4: Navigate to the HB_PRO
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drive in your computer’s file system.
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STEP 5: Download the “ofile.rbf” file to the HB_PRO drive
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. You should replace the existing “ofile.rbf”. You cannot rename this file, it must be “ofile.rbf”. You can download the file by clicking on it here:
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STEP 6: You will also need to convert your CONFIG.TXT file and apply it to your Hub. Copy the CONFIG.TXT file from the HB_PRO drive
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to your Desktop on your computer.
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STEP 7: Eject the HB_PRO drive from your computer.
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STEP 8: Turn off your Hub’s power switch.
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STEP 9: Disconnect the USB Cable from
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your Hub
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Follow the PRO Connect https://heartech.atlassian.net/wiki/x/BIDSeQ to connect your PRO Hub to the PRO Connect application.
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Check to ensure your Hub has been updated to PRO Connect compatible firmware. The Hub’s selector in the device list will not have a red information icon and the firmware version will be greater than v8.0.
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STEP 3: UPDATE YOUR HUB’S CONFIGURATION
Navigate to the PRO Hub configuration page for your hub in PRO Connect
Open the File Tab at the top of the page and click the IMPORT button.
Add the file CONFIG.TXT file from the HB_PRO drive saved in STEP 2: 5. above.
Click the Apply Config button.
CONGRATULATIONS and wait 2 seconds.
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STEP 10: After waiting 2 seconds, turn on your Hub’s power switch.
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STEP 11: Wait for your Hub to show up in the PRO Connect Device list.
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STEP 12: Navigate to the File Tab on the Hub’s Config page.
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STEP 13: Import the CONFIG.TXT file from your computer’s Desktop and Apply that configuration.
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CONGRATULATIONS! YOUR INITIAL PRO HUB UPDATE IS COMPLETE
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If you have any issues during this upgrade process, please contact the https://heartechnologies.com/support/serviceformtechsupportform.html