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Updating your PRO Hub to be compatible with the PRO Connect Application is a multi-step process.

The minimum versions required for your PRO Hub are:

Firmware v8.0

Bootloader v2.24

NOTE: All future updates to the PRO Hub, including bootloader updates, can be completed over the network from the PRO Connect application.

CAUTION: Do not proceed with this update if you have any PRO Mixers with a bootloader < v2.24 to prevent a temporary loss of operability. Proceed to the https://heartech.atlassian.net/wiki/x/AoDbeQ first.

STEP 1: UPDATE YOUR HUB’S BOOTLOADER

  1. Start the PRO Connect Application on your PC or Mac Computer

  2. Navigate to the PRO Hub Bootloader update utility within PRO Connect

    image-20240502-162324.png

  3. Follow the on-screen instructions to update the Hub’s Bootloader

    1. It is important to be deliberate and follow all on-screen instructions

  4. Follow the on-screen clean-up steps after the update is complete

STEP 2: UPDATE YOUR HUB’S FIRMWARE VERSION

  1. Power on your PRO Hub using the power switch on the front panel

  2. Connect the same USB-B cable used in STEP 1 above from your computer to the PRO Hub’s main card

  3. Navigate to the HB_PRO external drive in your file system. This drive should present itself immediately when you connect the Hub to your computer.

  4. Replace the ofile.rbf in the HB_PRO drive with this file:

  5. Copy the CONFIG.TXT file from the HB_PRO drive into your computer’s file system

  6. Disconnect the USB Cable from your PRO Hub. This should cause your Hub to automatically reboot and apply the new version.

  7. Follow the PRO Connect https://heartech.atlassian.net/wiki/x/BIDSeQ to connect your PRO Hub to the PRO Connect application.

  8. Check to ensure your Hub has been updated to PRO Connect compatible firmware. The Hub’s selector in the device list will not have a red information icon and the firmware version will be greater than v8.0.

STEP 3: UPDATE YOUR HUB’S CONFIGURATION

  1. Navigate to the PRO Hub configuration page for your hub in PRO Connect

  2. Open the File Tab at the top of the page and click the IMPORT button.

  3. Add the file CONFIG.TXT file from the HB_PRO drive saved in STEP 2: 5. above.

  4. Click the Apply Config button.

CONGRATULATIONS YOUR INITIAL PRO HUB UPDATE IS COMPLETE!

If you have any issues during this upgrade process please contact the https://heartechnologies.com/support/serviceform.html

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