GUIDES:
Base System:
I/O Cards:
- PRO Analog Input Card Quick Start Guide
- PRO Analog Output Card Quick Start Guide
- PRO ADAT Card Quick Start Guide
- PRO AES Card Quick Start Guide
- PRO Dante Card Quick Start Guide
- PRO Waves Card User Guide
- PRO MADI Card Quick Start Guide
- PRO Network Card Quick Start Guide
- PRO Virtual Mixer Card Quick Start Guide
- PRO Word Clock Card Quick Start Guide
Accessories:
SOFTWARE:
Hear Back PRO Desktop Controller App (Requires macOS 11.1+):
PRO Hub HBPRO Config Editor (Windows only):
FIRMWARE UPDATES:
Refer to Hear Back PRO User Guide on how to check your current Hub and Mixer firmware version
PRO Hub:
| V7 Firmware: (right click and "save link as" to download) | |
|---|---|
NOTE: If you do this update you MUST also update your bootloader. The bootloader also processes app data. Without updating the bootloader as well, you will have app issues. | V7.1 (Released January 23, 2024). Improved Audio PLL clock control to allow wider range of wander and jitter. This allows the hub to work better with Avid gear. |
| (Released August 22, 2023) - Adds ability to dim the front panel LEDs on the hub | |
| (for Mac) HBPRO_Hub_Bootloader_Updater_v2_12.dmg | (Released November 15, 2023) - Adds ability to dim the front panel LEDs on the hub |
| V2 Firmware: (right click and "save link as" to download) | |
|---|---|
| Hear Back Pro Hub V2.10.zip | (Released January 2, 2019) – Improves iOS app communication with Mixers. Required for the "Hear Back PRO" iOS app (available for download on App Store). Compatible with any operating system that supports USB memory sticks. |
(Updated February 13, 2018) - Added support for future Word-Clock card | |
PRO Mixer:
Mixers with bootloader versions below v2.24 must be updated from a Firmware Update Card, which can be purchased directly from Hear Technologies. Contact Technical Support for more info.
- Upgrading/downgrading with Desktop Firmware Updater:
- Instructions using PC
- Download Desktop Firmware Updater:
PRO Dante Card:
- 16 Channel PRO Dante Card v1.0.0.6 - Upgrades the Dante firmware to version 4.2.3.13
- Mac_Hear_Back_PRO_Dante_v1.0.0.6.zip (10.9.5, 10.10.5, 10.11, or greater)
- Windows_Hear_Back_PRO_Dante_v1.0.0.6.zip (7 SP1, 8.1, 10, or greater)
- 32 Channel PRO Dante Card v1.32.0.6 - Upgrades the Dante firmware to version 4.2.3.13
- Mac_Hear_Back_PRO_Dante_v1.32.0.6.zip (10.9.5, 10.10.5, 10.11, or greater)
- Windows_Hear_Back_PRO_Dante_v1.32.0.6.zip (7 SP1, 8.1, 10, or greater)
